Case Study

Case Study

Case Studies

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Barts & The Royal London NHS Trust

Restore Harrow  Green Case Studies - Barts & The Royal London NHS Trust

The Challenge:

  • Ensure that removals’ planning always took into consideration the clinical needs of the patients and the operational demands the hospital.
  • The project was the largest hospital relocation ever undertaken in Europe, consisting of three tower blocks, each up to 16 floors in height, with a link bridge between them. The new hospital footprint was in excess of 150,000sq mtrs with over 6200 rooms of accommodation.

The Project:

  • A detailed removal and logistics plan and deliverables schedule was designed for each department, within each phase in liaison with relevant clinical departmental staff – the move programme was split into 30 minute segments.
  • Introduced an effective labelling and tracking system for items transferring ensuring all material was tracked throughout the move process with not a single item lost.

Our Solution:

  • Our operational delivery crews managed the goods in and onward transit function at the new hospital for nearly six months. This equated to some 60,000 pieces of equipment – an enormous logistical undertaking that was delivered completely in line with client requirements and expectations.
  • Following 12 months of detailed planning (including full move management support) the project was delivered on time and on budget.

The BRLH Trust itself provides its services from three main sites: St Bartholomew’s in The City (Britain’s oldest hospital – founded 1123); The Royal London in Whitechapel (founded 1740); and The London Chest Hospital in Bethnal Green (founded 1848). The Trust is a teaching hospital, working closely with The Medical School to train doctors and associated medical staff. Altogether The Trust and The School employ some 10,000 staff, including some of Britain’s leading specialists.

The difficulties and complications of moving patients, staff and equipment into a very large acute hospital are numerous. The hospital had to remain fully functional during the moves and disruption to the delivery of care had to be minimised to its absolute lowest level. In light of this, meticulous planning for the moves and subsequent clearance of the old hospital commenced with the Restore Harrow Green Project team a year before the first move was due to take place.

I thoroughly enjoyed working with Restore Harrow Green.
The professionalism, flexibility and just as importantly the
sense of humour displayed by the Restore Harrow Green
team made this very difficult project an enjoyable experience
and of course  a great success.

Steve Eames, Project Leader at the Barts & Royal London Hospital

Project Details


Barts & The Royal London NHS Trust


What We Did:

  • Largest hospital relocation ever undertaken in Europe
  • Undertake a removals and relocation service
  • Move programme was split into 30 minute segments
  • Effective labelling and tracking system
  • Project was delivered on time and on budget

Client Feedback

Even with the meticulous planning certain tasks were chopped and changed at the last minute, the degree of flexibility displayed at all levels ensured that these changes were made seamlessly and the moves executed without issue. All the supervisors played a key role in ensuring that the moves and subsequent clearance was completed successfully. I should also add that the Senior Project team, David Gray, Patricia Law and Mark Spindler were also excellent - specifically during the planning stage with advice that was to prove invaluable and in organising and managing the teams on the ground.

Steve Eames - Project Leader at the Barts
& Royal London Hospital Barts & Royal London Hospital Project