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Birmingham

Harrow Green

Unit 3 Bromford Central, Bromford
Lane, West Midlands
B8 2SE
Phone: +44 (0) 121 326 0810

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Bristol

Harrow Green

3 Dean House, Dean Road Trading
Estate Avonmouth
BS11 8AT
Phone: +44 (0) 121 326 0810

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Croydon

Harrow Green

Eagle House, Waddon Industrial
Estate 3b Princes Way
CR0 4RD
Phone: +44 (0) 20 8633 1800

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Glasgow

Harrow Green

Unit 3B Milnpark Trading Estate
12 Lambhill Quadrant, Kinning Park,
Scotland G41 1SB
Phone: +44 (0) 141 419 7070

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Leeds

Harrow Green

Unit 22, Millshaw Industrial Estate
Millshaw Park Lane, Yorkshire
LS11 0HF
Phone: +44 (0) 113 272 6460

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London

Harrow Green

2 Oriental Road
E16 2BZ

Phone: +44 (0) 207 540 6500

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Manchester

Harrow Green

Unit 3, Europa Triangle
John Gilbert Way
M17 1FP
Phone: +44 (0) 161 669 5020

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International Moving
& Storage

Harrow Green

2 Oriental Rd, London
E16 2BZ

Phone: +44 (0) 207 540 6570

Details

ITP Group

Harrow Green

Unit 1
Stadium Way, Tilehurst, Reading
RG30 6BX
Phone: +44 (0) 1189 438 001

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IT Efficient

Harrow Green

Units 4B-4F, Shefford Industrial Park,
St. Francis Way, Shefford,
Bedfordshire, SG17 5DZ
Phone: +44 (0) 1462 813 132

Details

Relocom

Harrow Green

Units 4B-4F Shefford Industrial Park,
St. Francis Way, Shefford,
Bedfordshire, SG17 5DZ
Phone: +44 (0) 345 3131 491

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Harrow Green Business Relocation image

Business Relocation

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Business Relocation Luton & Dunstable

case studies

Luton & Dunstable

Harrow Green Case Studies - Luton Dunstable

handshake vectorThe Client:

To store and manage, offsite, 750,000 ‘active’ patient records and deliver any one of them, if requested, back in to the hands of the hospital in as little as one hour.

target vectorThe Project:

Barcode ‘fingerprinting’ of every file and super-fast computerised ‘find and pick’ system supported by two deliveries per day and 24/7 emergency service.

building vectorThe Outcome:

  • Automatic query processing and matching: every record can be located simply by quoting its hospital number.
  • Real-time tracking of every record on the move, from request to delivery.
  • Two daily deliveries and collections, and 24-hour emergency service.

Harrow Green manages the L&D’s entire offsite record storage, some 750,000 items. As well as patient records, they store dental impressions, x-rays, theatre logs, fracture packs, maternity notes, A&E records and files from the L&D’s Obesity Research Centre. This is the sharp end of RM, where delays can have serious consequences.

The heart of the service is Harrow Green’s twice daily delivery schedule and, more importantly, their emergency response service, on call all day, every day. The engine room is the O’Neil system, a world-class RM application that delivers extremely fast ‘find and retrieve’ results, including automated ‘route planning’ that plots the shortest journey around Harrow Green’s 100,000 square foot storage facility to find dozens of unrelated files.

“On one occasion we delivered a file to the L&D in eight minutes. O’Neil provides the accuracy and efficiency we need, but we won on how we shaped the service around what the Trust needed.”

Jez Tibbetts National Quality and Compliance Manager, Harrow Green

Quotation markClient Feedback:

Prompt availability of personal information is a fundamental, sometimes decisive aspect of good patient care. Harrow Green is just what the doctor ordered.

Gillian Alloway - Health Service Records Manager, L&D
Luton & Dunstable Project

Project Details


Location:

? Luton & Dunstable

Sector:

Storage Services

What We Did:

  • To store and manage
  • Barcode ‘fingerprinting’ of every file
  • Store dental impressions, x-rays, theatre logs, fracture packs, maternity notes, A&E records and files from the L&D’s Obesity Research Centre.
  • Two daily deliveries and collections, and 24-hour emergency service.
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