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Harrow Green About Us Join Our Team

About Us


Why work with us?

We are experts at what we do. Not only are we the market leader in business relocation but also offer a great place to work. With offices in London and throughout the UK, we pride ourselves on the quality of the people on our teams, who are made up of a healthy mix of seasoned industry professionals and young recruits who we help reach their full potential. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do.

Apply today to join our team and become a member of the Moving Professionals family.

Job profile:

Job title:

Head of Relocation Services, Glasgow, Scotland

Download Application form


Full Job Description


Business Relocation

Responsible to:

Director, UK Regions

Responsible for:

Sales staff, operations management, administrators, operations teams

Liaison with:

Other heads of relocation services, account managers, business development managers, telesales personnel, human resources department, finance department, IT personnel, Relocom, Restore Divisions

Main Purpose of Job:

To generate profitable sales by development of new and existing clients within territory, commensurate with the provision of a high quality of service to all customers. To generate additional opportunities and sales for Harrow Green divisions. To assist Business Relocation Division, and particularly Scottish region in achieving budgeted profit targets all in accordance with agreed standards of performance and presentation.

Main Tasks and Responsibilities of Job:

  • The development and implementation of an agreed, detailed business plan.
  • Maintain a business plan which gives clear direction to the business in pursuit of agreed key business objectives (e.g. sales growth, increased market share).
  • Manage the department to ensure that the business plan is delivered.
  • Ensure that the departmental structures are capable of delivering the business plan and modify them to optimise divisional performance.
  • To actively develop sales and the client base in the area to meet key targets
  • Provide a framework of leadership and direction that defines an appropriate divisional ethos in line with that of RHG and, by inspiring staff, maximises the potential of the business.
  • Maintain a budget and financial control framework that is stretching in terms of growth and profits and manage the budget’s delivery.
  • Ensure that regulations and legislation are complied with, that disputes are dealt with quickly and properly, that sound business practices are followed and thus the Company’s image and value is maintained and enhanced.
  • To actively canvass ‘up’ and ‘down’ the relocation chain.
  • To carry out sales opportunities at agreed times with customers, accurately quantify move both in terms of consignment volume and timescale, noting specific client requirements.
  • To participate in promotional activities.
  • To be actively involved in local business community, promote RHG/Restore services at every possible opportunity.
  • Use every opportunity to increase business with existing clients, with particular emphasis on cross selling other Divisions. In this respect, be the catalyst for communication of opportunity.
  • Discuss publicity and advertising / marketing with line manager, in relation to your geographic area.
  • To carry out post move client de-briefs. Compile report and forward to line manager.
  • Monitor the performance of operational staff, minimise unnecessary expenditure, whilst maintaining client satisfaction.
  • Ensure procedures exist to develop a continual process of improvement.
  • To submit all monthly/quarterly/annual information required in order to produce management accounts and all other financial and forecasting reports by the specified deadlines
  • Ensure uninvoiced revenue and debt targets are met

Achieve gross and net contribution budgets and targets

  • Review departmental performance and costs monthly against budget and take the necessary decisions to achieve and exceed the projected budgeted performance.
  • Through regular liaison with the operations department and with the cooperation of the branch team, ensure every assistance is given to minimise unnecessary expenditure.
  • Consult with and guide decision-makers in the team to be aware of the implications of their actions on the overall profitability of the Division.

For further details of the job download full job specification

How to Apply: Please complete the application form and submit together with your CV.

Please note: Applications will only be considered if the required job application and CV has been submitted.

Applications closing on 20 July 2018.

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