When potential customers consider purchasing warehouse services, their primary concerns usually relate to two things: how do you identify one item in many thousands and how quickly can you get it back to me when I need it?

Harrow Green recognised these issues several years ago (and others, such as more efficient and accurate ways of billing) and, in 2000, invested in a brand-new inventory management system for its warehouse services programme.

Today, our system provides:

• Fast, accurate, barcode technology.
• Portable scanners and data terminals for on-site auditing and delivery validation.
• Online access to your inventory via a secure web connection.
• A fully computerised system which tracks orders from customer request through to storage, and back again.
• Fully customisable inventory lists: standard inventories can be replaced with your own unique identifiers and information fields.
• Comprehensive ‘item movement’ audit lists.
• Four levels of retrieval for records management storage: standard, express, emergency and faxed. More on records management.
• Real-time charging for instant invoicing, raised by cost centre or other criteria.

The main benefits of the Harrow Green inventory management system are:

• A fast, streamlined process – from initial inventory compilation to final retrieval.
• A highly responsive service, with fast find and retrieve, reducing the time it takes to collect items, place them into store, find them when needed and deliver them.
• A flexible system: you can record information once and then use in a variety of ways to suit you – from asset tracking to management information reports.
• Accuracy: bar-coding assigns a unique fingerprint to every item, allowing for accurate storage and retrieval.