Without taking security and confidentiality seriously, we have no service to offer. These are two of the key criteria of responsible records management and high on the agenda of every RM programme we undertake.

Our security and document storage procedures in the UK are assessed by an independent risk management consultant, and we have invested heavily in the protection of your data. Furthermore, we are able to implement additional security measures at your request, specifically relating to your own requirements.

Minimum security and confidentiality standards include:

• Data Protection Act registered.
• Membership of PRISM, the professional association for records management service providers, whose code of professional conduct we actively practice.
• Uniformed staff with photographic ID cards.
• Security vetted personnel.
• Access restricted to authorised personnel only.
• Steel structure perimeter fencing at all locations.
• Single-entry warehouses.
• CCTV monitoring and recording.
• PIR-activated night-time floodlighting.
• Smoke detection and red care™ security systems.
• Liveried vehicles installed with Tracker™, the stolen-vehicle detection system.

Data Protection

• Data is fully protected through a range of security protocols:
• A central database server linked to all local terminals.
• Transaction logs backed up every hour.
• Overnight full system backup (including verification).
• Quarterly disaster recovery to standby server.
• Listed on the Data Protection Register (no. A0052111). The legislation of the 1974 Data Protection Act is upheld fully by Harrow Green.